Recent Why SERVPRO Posts

Preventing Basement Flooding

7/19/2024 (Permalink)

Cleaning gutters during the summer time. Ensure gutters are regularly cleaned, especially before a storm rolls in

If your Tulsa, OK, business has a basement, chances are that you will deal with unexpected water at some point. In some cases, a basement flood may turn into an ongoing problem. Addressing the issue, finding the culprit, and getting it fixed quickly are the keys to avoiding long-term problems and extensive repairs by a flood and water restoration expert. Depending on the culprit, and if quick action isn’t taken, insurance coverage may be denied.

Sources of Water Problems

If the building is normally dry and you come across a flooded basement, nature or piping are likely culprits. The top reasons for lower-level water problems include:

Plumbing: A leaking pipe, waste line or burst pipe can unexpectedly happen. This is especially so if they are older pipes that freeze. There could also be an issue with the main sewer line.
Windows: Rainwater or ice melt can easily find its way into improperly sealed windows.
Foundation: One of the most common causes of a basement flood, this can happen from weather, improper drainage, and sewer backups.

Fixing the Issues
Once you know the culprit, there are various solutions to keeping basements dry, from simple to more complex.

Ensure gutters are regularly cleaned, especially before a storm rolls in. Check that drains are free of debris for smooth water flow.
Landscaping is an easy way to flood-proof a property. Verify that the ground level slopes away from the building. Water-loving plants and mulch can help absorb or the water or lead it way from the building.
Have your foundation and windows inspected. Depending on the issue, additional caulking, patching, or adding a sump pump could ensure a dry property.
For more serious, ongoing issues, there are various waterproofing products on the market, such as a new drainage system or exterior waterproofing.

A basement flood can cause much more than water problems. Finding and fixing the cause can help keep your business better protected.

4 Ways To Protect Employees During Mold Removal

8/24/2023 (Permalink)

Employees wearing mold protection gear Commercial mold clean up in Jenks, OK

4 Ways To Protect Employees During Mold Removal

Employees in a commercial structure that is undergoing mold removal should still be able to get work done. Learn about four ways to protect building occupants during the removal process. 


1. Turn Off the HVAC System

The cooling and heating system can spread mold spores throughout a structure. It is a good idea to turn this system off as soon as you suspect that mold is developing. The problem may intensify if spores spread to other areas in the structure where conditions are conducive to mold growth. Provide fans or space heaters if necessary. Employees can also work out of a temporary location until containment is complete.

2. Seal Off Affected Areas

Sometimes, remediation professionals will recommend a limited or full containment strategy to prevent cross-contamination during mold removal. Specialists may use a single layer of polyethylene sheeting to seal off 10 to 100 square feet of a structure. If more than 100 square feet are impacted or the problem involves black mold or another toxigenic fungus, cleanup experts can create a negative air chamber out of plastic barriers and double layers of sheeting. A decontamination chamber should also prevent spores from spreading.

3. Relocate Employees to Another Area

Depending on how much of a structure is touched by mold, it may be advisable to relocate employees to a less affected part of the building. Employees often benefit from the opportunity to work out of another location until remediation is underway or complete.

4. Inform Employees About Remediation

Employees are likely to be concerned about the presence of mold in a workplace. Keep building occupants apprised of the remediation schedule and the measures being taken to promote their safety.

If you take these steps, employees should be able to work during mold removal. Remain as productive as possible by working with a commercial mold remediation and restoration company in Jenks, OK.

3 Methods for Ridding Your Building of Smoke

7/18/2023 (Permalink)

Fogging Machine A thermal fogger can help with smoke damage in your Glenpool,OK commercial property.

Ridding Your Building of Smoke

A fire in your commercial property in Glenpool,OK, can cause significant structural damage. That's not the only thing you need to worry about when it comes to getting your building back to normal, though. Smoke and soot permeate the entire area affected by the fire, so smoke cleaning must be a part of your remediation plan. Fire restoration experts are likely to use one or a combination of the following methods to rid your building of smoke damage.

1. Air Purifier

Getting the smoke odor out of the air is important. A simple air purifier won't do the trick, though. The machines the experts use have two key features. First, a purifier has to have a HEPA filter in order to get rid of the smoke smell. Smoke is made up of very small particulates, so the filter used in the device has to be able to trap them. Second, it must also have an activated carbon filter. While regular filters miss the volatile organic compounds present in smoke, the carbon filter is designed to trap and neutralize them.

2. Ozone Machine

A machine that produces ozone can help in the smoke cleaning process. When pumped into a space, ozone spreads thoroughly and works by oxidizing the odiferous molecules. It then breaks down and converts into oxygen in approximately half an hour.

3. Thermal Fogger

Smoke damage can also be remedied by the use of thermal foggers. A fogger works by simulating the circumstances that caused the smoke problem in the first place. Intense heat is applied to a chemical deodorant, turning it into a fog. The fog then seeps into the same places the smoke exists and attaches to the particles, neutralizing the odor.

When your building catches fire, you need professional smoke cleaning. With their expertise and the proper equipment, these technicians can remove the smell from your building.

Oh No, Toilet Overflow! Here's How To Be Prepared When Sewer Damage Strikes

8/30/2022 (Permalink)

Overflowing toilet Commercial buildings aren't immune to flooded toilet issues.

Commercial buildings aren't immune to flooded toilet issues. Sewer damage can occur anywhere, considering a sanitary sewer system connects all sources of wastewater. This includes residential, industrial, and commercial. If something goes awry with the sanitary sewer, you may see an excess amount of water coming out of your toilet — and in a variety of colors. Here's why it's important for you as a business owner to be knowledgeable and prepared when damage to the sewer system is suspected.

Possible Reasons Behind a Toilet Overflow

Sanitary sewer overflows occur when raw sewage is released back into the system. Sometimes, it even backs up into commercial buildings. There are a variety of reasons for SSOs, including:

  • Clogged pipes
  • Tree root invasion of the sewer system
  • Pipe collapse
  • Improper design of sewer
  • Breaks in the line
  • Power outages
  • Defects in the system
  • Defacing of public property

The EPA states that anywhere between 23,000 and 25,000 SSOs occur yearly in the United States. Sewer damage is common, but it's slightly less common to see this manifest into a flooded toilet in your place of business. In this case, you need to know what to do to mitigate the issue before it becomes costly.

How To Be Prepared
If you notice any sort of toilet overflow, it's best to contact your local sewage cleanup experts in Bixby, OK. Each insurance company has a preferred vendor, so it's best to pick a trusted remediation expert such as SERVPRO that has corporate ties and the right resources available. The worst-case scenario is contacting your sewage company, getting a quote from a company that your insurance doesn't cover, and having to pay out of pocket.
Once you've decided on the professionals preferred by your insurance provider, they can come in and do an inspection. There are three categories of contaminated water: clean, gray, and black. Depending on the source of the overflow, you could be dealing with clean water. However, if not taken care of swiftly, this can quickly degrade into the gray or black category.
Whatever the nature of the problem, SERVPRO's experts can identify the cause and remedy the sewer damage situation quickly and safely.

Mold in the Crawlspace

7/20/2022 (Permalink)

Workman with protective suit crawing under house from crawlspace underneath a wooden deck - only his legs and feet showing Mold in a crawlspace

Read On To Learn More About Moldy Crawlspaces

Some houses have a crawlspace rather than a basement because crawlspaces are cheaper if you live somewhere dry. However, they are still prone to moisture and mold problems. While mold is an eyesore, it can also lead to some serious structural issues

Signs of Mold
Detecting mold immediately is crucial to prevent it from spreading. This stuff spreads quickly, so you need to take action as soon as possible to stop it from damaging your property. Therefore, you need to know the signs of mold in your crawlspace. The signs of mold can include:

  • A musty smell
  • Health effects
  • Visible mold

If you see these signs or notice visible mold elsewhere, you should get the mold remediation process started immediately.

No Mold Is Acceptable
When it comes to mold in your crawlspace, a little is too much. No mold is acceptable. You can't afford to be friendly with it because it will spread and can cause a lot of damage to your home.

Identifying Mold
That musty smell is your first sign that growth has begun. Check your home in Broken Arrow, OK, for patches of mold so you can identify it. White mold is most likely to grow on your exposed soil and floor joists. It is uncommon during cold weather, but this fuzzy white powder can cause a lot of damage to your home. Black mold is the most frightening of all. These will be dark gray or green flat patches and should be handled quickly. However, the most dangerous to your home is yellow mold. It feeds on wood and must be removed as soon as possible so it doesn't eat your house. Be warned, that any of these can be caused by flooding and must be removed by remediation professionals.
To avoid mold damage to your home, you should know the signs of mold in crawlspaces. Remember that no mold is acceptable and you should have any type of mold removed quickly.

Reasons To Choose an IICRC-Certified Vendor

3/5/2022 (Permalink)

Technician wearing protective gear while doing some cleaning in an office. SERVPRO of South Tulsa is certified by the IICRC.

The Benefits of Using an IICRC-Certified Vendor

Leading damage mitigation and restoration companies help maintain the Institute of Inspection Cleaning and Restoration Certification. The IICRC is a third-party agency led by industry professionals that develop standards used nationwide and around the world. Here are three reasons to choose a vendor with this certification to mitigate and restore damage at a residence in Tulsa, OK.

1. Higher Standards

Insurers appreciate the high standards of this agency. In addition to developing regulations for the American National Standards Institute, this certifying body also maintains BSR standards. The leadership of this organization consists of professionals from leading cleaning and restoration firms, and certified professionals take continuing education courses to stay up to date on best practices.

2. Advanced Methods

The IICRC combines industry experience and innovative research. Experts that specialize in treating different types of damage are on the cutting edge of their fields. Training for a mitigation certificate, or any other credential, involves learning about state-of-the-art developments in areas such as fire, mold or water damage restoration.

3. Preferred Vendors

Insurers recognize the rigorous nature of these certifications. A company or franchise must employ at least one trained technician in order to be considered certified. These credentials make it more likely that an insurer will cover claims based on estimates made by a certified franchise. SERVPRO is a top-rated and approved training school, and franchises must satisfy the requirements of the participation agreement to receive insurance client referrals.

These are some of the most important reasons to choose a mitigation and restoration company that employs professionals with credentials from the IICRC. If you hire a company with this certification, you can trust that work will be done properly, and that primary and secondary damage can be limited as much as possible. Check to make sure this certification is currently held by the company you contact to restore residential damage in Tulsa, OK.

Why Do Insurers Prefer Certain Vendors?

2/18/2022 (Permalink)

Technician wearing a protective suit while cleaning an office. Certified training allows for more successful restoration jobs.

What Makes Certain Vendors Preferable to Insurers?

An insurance company is likely to recommend a preferred vendor to clean up and restore damage at a residence in Glenpool, OK. Insurers prefer certified vendors with a track record of providing accurate estimates, supporting claims processing and completing jobs quickly. Here are a few reasons why an insurance agent may recommend a vendor.

Claims Information Center

Leading mitigation and restoration services maintain electronic management tools for the benefit of insurance representatives. Whenever SERVPRO responds to a call and provides an estimate, this information becomes available on the Claims Information Center. Agents and adjusters can also access the following types of collected data for counties, states, regions and nationwide:

  • Causes of loss
  • Franchise and company comparisons
  • Job file cost
  • Response times
  • Types of claims

This information enables an insurance agent to make more informed decisions when processing and settling claims. Insurers may be more likely to include companies that provide electronic management resources in a vendor program.

Industry-Leading Certification

The Institute of Inspection Cleaning and Restoration Certification is a leading certifying body in the mitigation and restoration industry. Insurers are more likely to want to work with vendors certified in several cleaning methods:

  • Applied Structural Drying
  • Carpet and upholstery cleaning
  • Fire
  • Water

SERVPRO provides extensive IICRC employee certification and new franchise training as well as continuing education and e-learning programs. Certified training allows for more successful restoration jobs.

Participation Agreement

In order to receive insurance client referrals, each SERVPRO franchise must agree to 21 guidelines. These requirements range from background checks to insurance coverage and help to maintain high service standards nationwide.

These factors combine to set preferred vendors apart from the competition. An insurance company may rely on a vendor program to guarantee high-quality work. A homeowner or insurance agent can start the process by scheduling an on-site consultation in Glenpool, OK, and obtaining a verbal briefing and estimate.

Keeping Mold Under Control During the Remediation Process

1/29/2022 (Permalink)

Kitchen ceiling collapsed, wet insulation and with mold growth Mold can grow quickly after water damage.

Mold Remediation Process

Removing mold from your Liberty, OK, home is a necessary task, one that must be taken care of quickly and efficiently. When a professionally-trained mold remediation team comes in to handle the removal of said mold, a step-by-step process must be adhered to in order to prevent mold contamination in other areas that are otherwise unaffected. Here is a quick look at how technicians handle the process, showing three important steps they take to properly contain and extract mold from a home.

1. Turn off the water supply and isolate the area. First and foremost, it’s important to turn off the main water system in the home, as any running water or leaks can simply create more moisture and lead to further mold growth. Meanwhile, the experienced crew members will set out to close all doors and windows between the affected areas to prevent spores from becoming airborne during the removal process.

2. Remove any damaged furniture, floorboards or other building materials and place them in heavy-duty plastic bags. The mold contamination damaged pieces of debris should be carefully handled and placed in durable bags that can be sealed off, not allowing any contaminated items to remain open to the air. Emptying a large majority of the space clears the way for easier cleanup and more effective mold containment.

3. Commence with cleanup procedures, using proper chemicals and tools to destroy mold growth while also using drying equipment to air out the home and complete the process. Once the team removes all traces of mold and decontaminates the affected areas, they’ll use high-pressure vacuums, fans or other drying equipment to eliminate moisture caused by possible leaks or high humidity. Once the area has been deemed dry and clear, they’ll finish by replacing materials and running proper tests to ensure the area is secure.

Mold contamination is nothing to take lightly, so it shouldn’t be managed by anyone who isn’t equipped to handle its removal. Relying on professionals who understand the remediation process is the best and safest decision to make for your home.

How To Remediate Smoke Odor

12/13/2021 (Permalink)

Severe fire loss in a residential home Residential fire damage in Leonard, OK.

How to Get Rid of Smoke Odors

Stubborn smoke odors may linger after the early stages of fire cleanup are complete and restoration is underway. Several smoke cleaning methods may be helpful for removing signs of smoke damage and odor from a home that has recently suffered a fire. Restoration professionals can recommend the most effective methods for eliminating the smell and every trace of staining.

Cleaning and Repainting Surfaces

Surfaces that have been exposed to smoke may exhibit staining and other signs of residues. Restoration professionals may use equipment such as:

  • Chemical sponges
  • Degreasing cleaner
  • Stain-blocking primer

These items and formulas can get rid of surface stains and prevent these stains from resurfacing through fresh paint. Cleaning off residue may also reduce smoke odors. After visible smoke cleaning is complete, it will still be necessary to remove or neutralize smoke particles in the air.

Filtering the Air

Cleanup professionals may recommend the use of air filters to capture smoke particles. Effective filtration methods include:

  • HVAC air scrubbers
  • HEPA filters
  • Air purifiers

Air scrubbers connect to a central HVAC system and filter air as it circulates. This can help to get rid of odors that linger in ducts. HEPA filters can be used in an HVAC system or free-standing filtration devices can be operated throughout a home.

Neutralizing Smoke Odor

There are several specialized methods for neutralizing smoke odors. Restoration professionals may recommend the use of:

  • Ozone machines
  • Hydroxyl generators
  • Thermal foggers
  • Vapor modification

Ozone machines and thermal foggers work quickly, but will require temporary evacuation. Hydroxyl generators and vapor modification may take longer, but occupants can remain in a residence during these treatments.

Smoke cleaning experts can recommend the right combination of odor-reduction solutions for a residence in Leonard, OK. Rely on the equipment and expertise of a fire and smoke damage restoration firm to find the most effective methods for getting rid of smoke odor.

What Can Environmental Hygienists Do for Me?

10/29/2021 (Permalink)

Mold specialist looking at a wall covered with mold An environmental hygienist specializes in mold identification and mold remediation.

At first glance, the idea of mold cleaning is a simple one. All you need is some baking soda, vinegar, bleach, and sunlight to get rid of the problem – right? Wrong. Often inexperienced DIYers can make the problem of mold infestation worse when scrubbing, and attempts to clean it just release spores into the air or reposition mold patches to latch on elsewhere and continue to grow. For safety’s sake, it’s better to trust your local Liberty, OK, environmental hygienist.

What Is an Environmental Hygienist?

An environmental hygienist is someone who specializes in air purification and quality, which includes specializing in mold identification and mold remediation. Mold spores and free-floating mold particles can significantly affect the air quality in your home. If you already have mold damage, an environmental hygienist can help you with the following:

  • Identifying the type of mold you’re dealing with
  • Pinpointing every area of mold infestation in your home
  • Containing the mold outbreak to keep it from spreading further
  • Developing a plan for safely remediating and removing mold from your home
  • Taking precautions to prevent future outbreaks

Environmental hygienists also possess highly sensitive equipment capable of detecting mold you might not even have noticed, particularly if you have mold in your walls or in other hidden areas not visible on a basic visual inspection. Lastly, environmental hygienists have training in the safety protocols necessary to handle all types of mold without furthering its spread.

How Can I Find a Qualified Environmental Hygienist?

Many mold cleaning, remediation, and restoration companies keep qualified environmental hygienists on staff. When researching mold cleaning companies in your area, you can ask if their environmental hygienists are appropriately certified and experienced in dealing with home mold remediation. Most companies will be happy to provide you with information not just on their specialists’ accreditation, but on their own certification as qualified remediation personnel.

Mold Vs. Mildew: 3 Tips for Spotting the Difference

9/13/2021 (Permalink)

Mold growth on wall. It can be difficult to tell mold from mildew.

Keeping up with the household chores at your Broken Arrow, OK, residence can be a challenge. From washing dishes to cleaning carpets and scrubbing out your bathtub, there is much to maintain. One particularly challenging chore can be targeting and eradicating mold and mildew in your home. Because mold damage can happen fast if it is not handled properly, knowing how to spot the difference between the two can help you resolve the issue before it gets out of hand.

1. Appearance

Mildew is typically white or yellow and may have a powdery surface appearance. It may also turn darker as it ages. Like mold, mildew growth will likely spread if it is not treated.

2. Location

You may find mildew in your bathroom or any other room with a high humidity level. While most strains of mold also thrive in this environment, mildew is more likely to grow on flat surfaces, such as shower tiles, windowsills, and shower curtains. Mold is more likely to hide under your bathroom sink cabinet or around the base of a leaky toilet, where consistent dampness allows it to grow.

3. Cleanup Effort

One of the surest ways to tell mold from mildew is how easily it cleans up. Mildew usually grows on the surface of what it occupies and can usually be wiped away with a household cleaner and sponge. Mold is typically tougher to clean up and may require the services of mold damage and remediation company. Once mold growth takes hold on a surface, it usually cannot be resolved with bleach or other cleansers and may even thrive if you introduce water-based cleaning products. Overall, mold removal is best left to experts.

It can be difficult to tell mold from mildew. However, since mold damage can be costly to reverse, it can benefit you as a Broken Arrow homeowner to be able to spot the differences.

Common Places Where Mold Grows - What Every Homeowner Needs To Know

5/26/2021 (Permalink)

Cabinets removed from kitchen wall and mold growth has been discovered Mold damage to a kitchen in Burning Tree, OK.

What Every Homeowner Needs To Know

The thought of finding mold growth is enough to ruin any homeowner's day. Mold damage can ruin carpets, tile, drywall and even wood. Professional cleanup can cost $5,000 or more and most insurance plans don't cover it. The good news is that homeowners in Burning Tree, OK  can take steps to secure their investment. The keys are prevention, early detection and knowing where to look.

Mold Grows Where It's Warm and Damp.

Mold grows most often in humidity greater than 50% and temperatures between 40 F and 100 F.

Mold can grow on a variety of materials, like:
drywall
paper
wood
fabric and upholstery
carpet
insulation

Where To Look for Mold.

There are three main causes of mold damage. Leaking appliances, fixtures and plumbing will saturate floors and walls. If not stopped, they will leave enough moisture to grow mold. Damaged exteriors let water into walls, attics and basements. Finally, flooding exposes home interiors to water and leaves materials damp. Flood cleanup usually requires professional water damage repair services.

Homeowners can find mold before it gets out of control. Flooding is usually obvious during or after the event. Still, homeowners should check crawl spaces and other areas where water can remain unseen. Homeowners need to inspect roofs, windows, doors and other exterior features for damage after storms. Checking the walls, floors and ceilings near appliances and fixtures for signs of mold is a good idea, too.

Preventing Mold in the First Place Is the Best Solution.

Some simple measures will keep mold from growing in the home. Dehumidifiers control moisture and keep humidity levels below 50%. Fixing damaged windows, doors and roofing as soon as possible after a storm will keep water out of the house. Finally, homeowners must clean up and dry out affected areas within 24 to 48 hours after flooding.

Knowing where mold grows is an important part of prevention. Homeowners don't have to wait until mold is obvious before taking action. Anyone can detect mold and mildew growth early and prevent mold damage in any home with the right simple actions.

Here to Help After The Winter Storm

3/1/2021 (Permalink)

green SERVPRO semi truck At SERVPRO Team Jones, we are no strangers of disaster.

The chain of events that began the week before Valentine’s Day has been a never-before-seen national disaster. The ice and snow that quickly piled up, the subzero temperatures that marched in with it, as well as the 50-60 mph winds across many states paralyzed daily life. All in all, 150 million people in 25 states, in a 2000 mile stretch from southern Texas to northern Maine were affected. Over 5 million people were without power, along with hundreds of thousands without water, sewer and natural gas including many of our own teammates.

At SERVPRO Team Jones, we are no strangers of disaster and over the last 15 years our Large Loss Disaster Recovery Team has traveled coast to coast helping those in need. This time around, it was OUR backyard and OUR neighbors who needed the help. With over 30,000 calls in the last two weeks for disaster cleanup, SERVPRO has hundreds of crews from across the country that are leaving their home states to help. Many of these men and women spent months away from their families and friends recently helping our friends on the Gulf Coast.

While the heavy snow and ice did delay many of these crews from being able to hit the road, as well as most trucking services ceasing operations, reinforcements are still coming in daily to help. As neighbors, we’d like to ask for your patience and understanding as our disaster recovery crews are working 7 days a week to put our community back together one building and one family at a time. Many of these crews are working 14-16 hours a day but their relentless servant hearts won’t let them give up on you.

We’re human- we’re going to make mistakes, we’re going to drop the ball sometimes and in a disaster this widespread we won’t be able to make it to every single loss as quickly as we want to. We will keep trying, we will keep working, we will keep drying, disinfecting, cleaning and restoring. It is what we do – it’s how we’re made – it’s what makes us tick.

If you happen to see one of those bright green SERVPRO trucks from here or from out of town– give them a wave. These real-life heroes are trying their best for you. A little smile or a wave is great encouragement to all those that left their friends and families behind to answer your calls for help. Thank you for understanding, thank you for trusting in us and thank you for believing in us.

What Should I Expect During Professional Mold Remediation?

12/14/2020 (Permalink)

worker with protective gear on knees Commercial mold cleanup in Glenpool, OK

What To Expect Throughout The Cleanup Process

When you experience a water disaster at your commercial building in Glenpool, OK, mold can rear its ugly head well after you think the problem is solved. It could be quite a while before anyone even realizes that mold growth has occurred. It can quickly develop into a worse situation than the water damage itself, especially in the case of black mold. Whether a seemingly small or large issue, mold removal is crucial. Hiring mold remediation experts is highly recommended. You may be wondering what to expect throughout the cleanup process.

1. Preparation
The remediation crew will place plastic sheeting on the floor from the building entrance to the affected area. Then, they’ll run hoses along this path.

2. Personal Protective Equipment
Anyone working in this area must wear the necessary PPE to protect themselves and protect the rest of the building from cross-contamination. Hair covers, goggles, respirators, coveralls, gloves and shoe covers are essential while in the area. They must be removed and safely contained when leaving the site.

3. Spraying
An EPA-approved biocide is a critical part of the mold removal process. The remediation experts will spray it in the area and leave it overnight. The next day, they’ll spray the entire site with an encapsulant (i.e., a paint that encloses remaining mold spores).

4. Air Cleaning
The mold-removal professionals will clean the air with high-efficiency particulate air scrubbers to filter out mold spores. Then, they’ll use an air exchange which replaces the contaminated air with clean air.

5. Surface Cleaning
The professionals will then use a HEPA vacuum to clean the floor and other surfaces where mold spores may be lingering. Anything that’s unsalvageable will be carefully removed and disposed of. The workers will thoroughly clean, disinfect and dry additional items.
Mold is sneaky, so it pays to be proactive after an influx of water. Get an inspection to make sure the affected area is dry and mold-free. If you do discover an infestation, the quicker the mold removal process begins, the easier it’ll be to return your building to code.

What Does "Mold Remediation" Mean?

12/1/2020 (Permalink)

Mold Quarantine Mold remediation services in Bixby, OK

Mold Remediation

Homeowners in Bixby, OK, often use the word “clean up” when referring to an excessive mold situation. In reality, the procedure necessary to remove black mold and other types of mold growth goes far beyond mere “cleanup.” This procedure, known as mold remediation, involves a series of specialized steps to eliminate the mold.


1. Assessment
When mold remediation specialists arrive, they inspect the property and identify the location(s) of excessive mold growth, the types of mold present, and the concentration involved. A professional inspection can detect mold spores and water sources that are otherwise hidden.


2. Mitigation
In some cases, the professionals will need to identify the cause of the mold, resolve the problem, and remove any excess water. This may require working with other professionals, such as plumbers or HVAC technicians.


3. Content removal
Next, mold cleanup specialists remove any belongings that were affected by the mold, so that they can be cleaned and restored, if possible. Specialists must often dispose of porous materials like carpet and drywall, which are ideal breeding grounds for black mold.


4. Containment
The containment step prevents mold from spreading to other areas. Remediation specialists use physical barriers together with advanced methods such as negative air pressure to create an isolated “mold chamber.” They also shut off any fans or HVAC systems to avoid spreading mold spores.


5. Eradication
Mold professionals use chemical treatments, such as biocides and encapsulants, to trap and kill all mold spores. They may also use advanced filtration techniques to remove mold spores from the air inside the chamber.


6. Restoration
When all the mold spores have been completely removed, the restoration procedure can begin. This step includes things like replacing drywall and carpet, painting, and other repairs.
Without proper remediation, trace amounts of black mold and other types of mold can remain. Mold spores multiply rapidly and can quickly return to pre-cleanup levels. Only a professional remediation procedure can completely remove mold.

Understanding Limited Fungus Coverage

8/21/2020 (Permalink)

Professional wearing protective equipment while doing mold cleanup Commercial mold clean up in Broken Arrow, OK

Does Traditional Coverage Cover The Cost Associated With Mold Remediation?

Many property owners do not understand the specifics of their commercial insurance policies, especially as it relates to mold damage. Does traditional coverage cover the costs associated with mold remediation in Broken Arrow, OK? The answer is complicated. Some policies will cover a portion of the damage, but many policies have mold exclusions, which means you would need to purchase additional coverage. The most beneficial plans, however, have limited fungus coverage built into the program, which covers several vital elements of mold remediation.

Direct physical loss of covered property
Testing after remediation
Tear out and replacement costs

Direct Physical Loss of Covered Property
With limited mold insurance coverage, your policy will cover the removal and replacement of specific damaged elements in your facility. For example, if mold is covering sections of drywall, the plan will most likely include the removal and replacement of the affected drywall.

Testing After Remediation
There is nothing worse than resolving a mold problem only to have it reoccur later in the same area. Most commercial insurance policies will also cover the cost of testing after mold remediation to avoid such issues because no insurer wants to risk further expenses through neglectful mitigation.

Tear Out and Replacement Costs
With limited fungus coverage, the costs associated with tear out and replacement will be covered regardless of how the mold spread. For example, if the mold spread into a wall cavity that is only accessible through the removal of uncontaminated drywall, the limited coverage would cover the cost of drywall removal and replacement.
Commercial insurance policies are complex documents, and it is impossible to say what is covered or not without examining the real plan. Fortunately, business and commercial property owners can reach out to their agents to discuss specific coverages and the existence of limited fungus coverage. You may also consider the benefits of mold testing with a licensed remediation expert.

What To Know About Mold Removal

7/25/2020 (Permalink)

Mold growth behind cabinets of kitchen Mold damage kitchen in Woodland Hills, OK

A Few Things To Know About Removal

If you believe you may have black mold in your Woodland Hills, OK, home then it’s important to take care of the problem as quickly as possible, as if left unattended mold may cause long term damage to the property. Here are a few things you may want to know about mold removal.

1. It Should Be Handled By a Professional

If you find mold in your home it’s advised to contact a local mold damage remediation service to help with the mold cleanup. These professionals can contain the affected area, perform tests to make sure that the mold has not spread to other areas of the home, and clean the space after the mold is removed.

2. If Not Treated It Will Grow

If left alone mold with continue to grow and spread and may even turn into a problematic black mold. This can cause long term damage to your home by weakening it structurally, as well as causing problems with carpeting, drywall, and even damage your personal items. You may also notice that a mold infestation has a pervasive musty odor which may be extremely unpleasant.

3. Mitigation Can Prevent Future Issues

After the mold is removed you may want to consult the team working on your home for any tips that may help with mitigating a future moisture problem. This in turn can help prevent future mold. They may recommend installing a sump pump to prevent water in basement areas, sloping your yard to keep water from flowing into your house, or ensuring your gutters are cleared out, among other helpful tips.

When dealing with any mold in your home, including black mold, it’s important to contact a professional for help. If left alone mold can continue to spread and cause long term problems, and these professionals can help ensure that all of it is removed. Afterward, they can even offer help with mitigation steps to help protect against future issues.

Avoiding Flooded Basements

6/20/2020 (Permalink)

Cleaning gutters during the summer time. Ensure gutters are regularly cleaned, especially before a storm rolls in

If your Tulsa, OK, business has a basement, chances are that you will deal with unexpected water at some point. In some cases, a basement flood may turn into an ongoing problem. Addressing the issue, finding the culprit, and getting it fixed quickly are the keys to avoiding long-term problems and extensive repairs by a flood and water restoration expert. Depending on the culprit, and if quick action isn’t taken, insurance coverage may be denied.

Sources of Water Problems

If the building is normally dry and you come across a flooded basement, nature or piping are likely culprits. The top reasons for lower-level water problems include:

Plumbing: A leaking pipe, waste line or burst pipe can unexpectedly happen. This is especially so if they are older pipes that freeze. There could also be an issue with the main sewer line.
Windows: Rainwater or ice melt can easily find its way into improperly sealed windows.
Foundation: One of the most common causes of a basement flood, this can happen from weather, improper drainage, and sewer backups.

Fixing the Issues
Once you know the culprit, there are various solutions to keeping basements dry, from simple to more complex.

Ensure gutters are regularly cleaned, especially before a storm rolls in. Check that drains are free of debris for smooth water flow.
Landscaping is an easy way to flood-proof a property. Verify that the ground level slopes away from the building. Water-loving plants and mulch can help absorb or the water or lead it way from the building.
Have your foundation and windows inspected. Depending on the issue, additional caulking, patching, or adding a sump pump could ensure a dry property.
For more serious, ongoing issues, there are various waterproofing products on the market, such as a new drainage system or exterior waterproofing.

A basement flood can cause much more than water problems. Finding and fixing the cause can help keep your business better protected.

Team Jones Welcomes Dennis McKinley

6/9/2020 (Permalink)

Dennis McKinley Please join us in welcoming and celebrating Dennis McKinley to SERVPRO Team Jones.

Our team is excited to welcome Dennis McKinley to the SERVPRO Team Jones family. Dennis joins our team as the Vice President of Commercial Large Loss and comes with over 33 years of experience in the restoration industry.  Dennis is a leader and an innovator. Prior to joining Team Jones, Dennis owned and operated his own franchise which he later sold, he created a document drying system that disrupted the restoration industry and served at SERVPRO Industries developing guidelines and protocols for performing large commercial restoration projects. Dennis casts a long shadow in the restoration world and his fingerprints stretch far and wide throughout the entire industry.   “I could not be more excited about Dennis joining our team. As a highly sought after leader in the restoration industry, we are extremely blessed to have him with us,” says Dave Jones, owner of SERVPRO Team Jones. Jones continues, "He will be an instrumental asset to our organization as we continue to grow and expand our business across the United States.” Over the course of 33 years, Dennis has gained invaluable experience and developed a reputation as a knowledgeable professional. Dennis has overseen some of the largest commercial projects in the country and has gained the respect of consultants and adjusters nationwide. Dennis will work to expand the breadth and reach of Team Jones. He also has a strong passion for mentoring other franchisees to help them secure and produce large commercial restoration projects.  Dennis reflects on his transition to Team Jones this way, “It is important for me to work with good people who are dedicated and who have drive. Dave Jones wants to grow his company and I'm here to help him accomplish this.  After much consideration and after weighing opportunities for the next phase of my career, I determined this was the only team I could see myself with. Dave Jones has the integrity and reputation that matches up with my passion and core values.” Dennis joins the powerhouse leadership team of Will Kimbrough (VP of Business Development), Pam Donaldson (General Manager), and John Rowland (Director of Production) with over 80 years of combined experience in the restoration industry. This Fall, SERVPRO Team Jones will launch an interactive mentorship program that will help hundreds of operators grow and expand their businesses.  Please join us in welcoming and celebrating Dennis McKinley to SERVPRO Team Jones. 

Suing a Landlord for Mold Problems

5/10/2020 (Permalink)

Mold remediation specialist inspects walls Mold remediation specialist inspects walls

Black mold can cause problems for businesses. If it gets into the ventilation system, you may notice a musky smell when the unit is running. It can also form under sinks, carpet, or any place moisture is left to sit. Some landlords may be unaware there is a problem and will gladly remedy the situation once they are informed of the problem. Many tenants and landlords have been able to work through the mitigation process without resorting to court proceedings. However, if your landlord is unresponsive to your requests or you have experienced adverse effects from the mold, you may need to file a lawsuit to recover your damages.

Determine Whether You Have Mold

Mold can grow on just about any organic, pulpy surface. If you suspect you have it, you can begin your search by looking closely at some common areas where it is found.

  • Openings to ventilation systems
  • Underneath carpets
  • Below sinks and appliances
  • Drywall
  • Ceiling tiles
  • Wood paneling
  • Basements

Leaky plumbing or small roof leaks can lead to mold forming in places where you cannot see. You may need a mold inspector to search for mold underneath subfloors, behind walls, or inside of ventilation systems.

Know What Your Landlord Is Responsible For
Landlords are required by law to provide you a reasonably safe and healthy environment. The law prohibits them from knowingly renting out a unit with a black mold problem. This is known as the "implied warranty of habitability". If mold forms due to a problem with the building's plumbing or ventilation, they will most likely be responsible to pay for any cleaning, mold remediation, and restoration services. If you have experienced lost wages because of the situation, you may be entitled to compensation for this loss.
Finding black mold in Liberty, OK, is only the beginning. If you are dealing with a mold problem, an expert mold remediation company can rid your environment of the problem.

Do I Need an Indoor Environmental Specialist to Inspect My Home?

3/25/2020 (Permalink)

Close-up of person hand wearing gloves measuring wetness of a moldy wall Call an indoor environmental specialist who will inspect your home and conduct a mold test

If your home has sustained water damage from flooding, you are most likely concerned about potential mold growth. Even if you can’t visibly see any mold damage, chances are that spores have begun to grow. To put your mind at ease, you should call an indoor environmental specialist who will inspect your home and conduct a mold test. You should never rely on home mold kits because they are not reliable.
It may be confusing to know exactly who to call in Leonard, OK to have your home analyzed. There are different environmental certifications that an environmental specialist can receive. Listed below are a few of the key programs and their qualifications.

Environmental Certifications Available

CIE - A Council-certified Industrial Environmentalist has been trained to assess the air quality in all types of buildings. They will look for molds, allergens and poor air ventilation. A person desiring this certification must have at least 2 years of experience in analyzing indoor air quality.
CMC - The Council-certified Microbial Consultant is a prestigious professional. Anyone wanting to become a CMC needs 8 years of experience in mold inspection and sampling before pursuing this certification.
CIH - In order to become a Certified Industrial Hygienist, the candidate will have completed a rigorous educational program in one of the hard sciences, such as biology, chemistry or physics, as well as 180 hours of classes in industrial hygiene. Several years of field experience as an indoor environmental specialist are also a requirement before someone can sit for the exam. The pass rate tends to stay below 40% for the difficult exam.

Regardless of the certification of the individual inspecting your home, it is important that the indoor environmental specialist you choose inspects your home thoroughly to identify all allergens and mold. They will determine the risks and then devise a plan to mitigate and remove any mold from your home so that you and your family remain safe.

How To Clean Up After Water Damage

1/23/2020 (Permalink)

Water loss in a commercial property Commercial water loss in Jenks, OK

Outside of your family members and loved ones, your home and possessions are probably among the most important things to you. A disaster such as a flood can be devastating and may even destroy these items. Fortunately, with a quick response and the right help, you can often salvage your damaged materials when you find water in home.

Acting Quickly

If you find that your home is flooding, you should first make sure everyone is safe. If it doesn't put you in harm's way, find the source of the flood, such as a broken pipe, and stop the water. Your next steps should be the following:

  • Contact your insurance company to file a claim
  • Contact a professional water removal company to schedule cleanup
  • Remove any materials from the water, if it's safe to do so

Cleaning Furniture and Carpets

Professional crews have the necessary equipment to thoroughly remove water from your home. Though some areas may be a total loss, technicians can use dry cleaning methods to extract water from the floor and from sofas and other furniture. The team can also dry the affected items and disinfect them to discourage mold growth.

Cleaning Documents

You can certainly replace many belongings in your house if you have water at home. However, damage to pictures, sensitive paperwork, and other documents could be a terrible loss. Thanks to specialized techniques, expert cleanup crews can clean these items. The company may use freeze-drying to dry out paper and other materials. The technicians will treat your items cautiously and with respect.

Cleaning Electronics

Never turn on an electronic device if you have had a flood in your Jenks, OK, home. Let the professionals handle items such as televisions, stereos, computers, and appliances. Water removal specialists know how to safely inspect and clean up these machines properly.
It's never good to find water in home. Luckily, you can rely on the experienced help of professionals to save your possessions from damage or ruin.

3 Things To Know About Protecting Your Business from Fire

12/29/2019 (Permalink)

A fire extinguisher hanging on a wall It’s also important to maintain safety equipment such as fire extinguishers

Protecting your Burning Tree, OK, business by taking appropriate fire preparation steps is something many company owners consider. Doing so can not only help protect your staff, but may also help prevent a fire to start with. Here are a few things to consider.

Be Mindful of Fire Hazards

You can help avoid fire damage to your business property by being mindful of fire hazards. These can include

  • Open flames
  • Frayed machinery wires
  • Older building wires
  • Cigarettes, lighters, and other smoking materials
  • Cooking appliances

There are a number of steps you can take to mitigate damage from these things. These include training staff on maintenance and safety protocols for machinery, making the building a no smoking zone, and regularly inspecting the building and upgrading or repairing any problems found as quickly as possible.

Maintain Safety Equipment

Another step for fire preparation is to ensure that the safety equipment is available and functional. These may include fire extinguishers and sprinkler systems, as well as any equipment needed if your business runs machinery. Make sure all staff who work any equipment your company uses are trained for proper safety and maintenance, and always follow the manufacturer's recommendations.

Make an Emergency Plan

One thing you can do to help protect your business is to make a plan for fire or disaster preparation. These plans often include details like escape routes, the location of fire extinguishers, emergency numbers, contact information for a local restoration service, and plans for alternate ways to run the business in the event the building is compromised. After a plan is made be sure to share it with your staff.
Being aware of the fire hazards at your company is an important part of fire preparation. It’s also important to maintain safety equipment such as fire extinguishers to ensure they can be used during an emergency, and to make an emergency plan.

Understanding Where Basement Flooding Can Come From

12/6/2019 (Permalink)

Leaking pipe. A basement flood is common and can be devastating.

Most homeowners understand that after a basement flood, they should contact a disaster restoration company in Tulsa, OK, to remedy the situation. However, how many owners consider preventative steps to avoid such disasters from happening in the first place. While no prevention is 100% fail-proof, it pays to understand how most water issues occur in the basement.

Pipe break
Sewage backup
Faulty sump pump
Failed seals

Pipe Break
A significant amount of water damage stems from broken or leaking pipes. Unfortunately, many property owners go on holiday without inspecting their pipes, increasing the risks of minor issues becoming major problems. Therefore, before any planned trip, consider calling a professional plumber to inspect your home's pipes.


Sewage Backup
Another common cause of a basement flood is a sewage backup. This type of flooding can stem from excessive exterior flooding or a clog in the main waste line. Again, an inspection will identify many of these problems before they become significant disasters.


Faulty Sump Pump
Unfortunately, sometimes, a flooded basement occurs even when the homeowners take appropriate preventative steps. For example, you might install a working sump pump only to realize that it has stopped during a massive rainstorm. Therefore, you should periodically perform maintenance checks on the device.


Failed Seals
Last, your basement might need to be resealed. Not all waterproofing methods are made equal, meaning that most seals age and fail. Most likely, you will begin to notice hairline cracks in the concrete with some water seepage. If you see this, then contact a restoration company immediately.


A basement flood is common and can be devastating. Be sure to keep an eye out for water seepage and to inspect plumbing regularly. If you find that any of the above issues have happened in your home, or if you want to make sure that they don’t, then contact a professional to assist you in both assessing and inspecting your home.

Don’t Wait for an Insurance Adjuster To Act After a Residential Flood

12/5/2019 (Permalink)

Water damage inside a house - words in green that say Flood damage? Flood damage in Tulsa, OK, is more common than you might think.

No one wants to go through a home flood. Still, flood damage in Tulsa, OK, is more common than you might think. As you probably know, the hours following such an event are critical. If you wait for an adjuster from your flood insurance company before taking action, you may inadvertently allow more damage to occur. Here are three important reasons you should not waste time following a flood.

1. Water Gets Everywhere

Because it is a liquid, water can seep into parts of your home you may not think about. Even worse, sealed portions of your basement, crawl space and walls often prevent air from naturally drying moisture. If you wait for your adjuster to arrive before beginning water remediation or damage repair, the processes may be both more expensive and more invasive.

2. Mold Grows Fast

Part of the reason for having comprehensive flood insurance is to cover the cost of repairing mold damage. Like water, mold can grow in hidden parts of your home. Remediation experts have the knowledge, skill, experience and tools to quickly locate and address mold and mildew. Rather than waiting for an adjuster to inspect your home, working with a reputable service in the days following a flood is often your best bet to restore your home’s comfort, appearance and value.

3. Adjusters Are Busy

If broken pipes or backed-up plumbing caused your flood, your adjuster may respond quickly. On the other hand, if your home was part of widespread flooding, the insurance company’s representative may have a full schedule. In fact, you may wait weeks before your adjuster arrives. Remember, acting quickly is important, and waiting may cause more damage.

As a diligent homeowner, you carry flood insurance. You also likely have a duty to mitigate damage caused by rising waters. Rather than waiting until your insurance adjuster can inspect your home, begin the remediation and restoration process as soon as you can.

Can Air Purifiers Eliminate Mold Spores?

11/28/2019 (Permalink)

Air purifier machine in a house Consider using an air purifier in your home to combat mold damage

Here Is What You Need To Know About Air Purifiers

If you’re looking for simple ways to combat mold damage in your Tulsa, OK, home, you may have considered using an air filtration system at some point. Before you make a purchase, though, it’s important to determine whether using this unit in your home is an effective solution for eliminating mold. Here is what you need to know about air purifiers and their ability to remove mold spores from your living space.

How Air Purifiers Work

To measure the effectiveness of air purifiers, it’s helpful to know exactly how they work. A typical air purifier uses a High Efficiency Particulate Air (HEPA) filter to remove mold from your living space. These filters isolate airborne particles of mold and trap them inside the filter, preventing them from causing damage to your home. To get the most out of your purifier, be sure to place it in an area of your home where mold is often found. This can include the following places:

  • Bathrooms
  • Kitchens
  • Basements
  • Rooms that contain upholstered furniture

Installing your air filtration system in any part of your home that has been impacted by mold damage can ensure that the purifier does its job effectively.

The Effectiveness of Air Purifiers

While your air purifier can help to control a mold problem in the short term, it isn’t an appropriate solution for eliminating mold spores permanently. If you wish to get to the root of your mold problem, it’s best to contact a professional. Trusting experts to remove mold from your home can help assure you that your living space is free of damage.
Air purifiers can be effective units to install in your Tulsa, OK, home. However, you shouldn’t rely on air filtration systems alone to remove mold from your living space. Trust mold remediation services to help your home return to normal so that it can remain free of mold damage.

3 Mold Damage Emergency Tips for Homeowners

5/29/2019 (Permalink)

Green mold growth with the words "ANYWHERE." A moisture problem can make it easy for mold to grow at a rapid rate in your home.

Though there are often steps you can take to prevent black mold from growing in your home in Tulsa, OK it isn’t always possible. It can be helpful to know what to do in an emergency to mitigate mold damage.

1. Turn Off Water

In many instances, mold occurs after a burst pipe or a broken appliance has caused water to flood the area. Since mold generally needs moisture in order to grow, minimizing the amount of water present in your home can be helpful. If water is pouring into your house from an appliance or pipe, turning off the water as soon as possible is often useful.

2. Reduce the Airflow

Though you may be tempted to turn on a fan to dry out the area, this can actually make the mold issue in your house worse. Increased airflow often allows mold spores to spread throughout the rooms, which can ultimately result in widespread black mold damage. Instead of increasing the airflow in your home, focus on reducing it by not using fans and turning off your HVAC system.

3. Keep Areas Dry

A moisture problem can make it easy for mold to grow at a rapid rate in your home. Keeping the rooms dry is often a useful way to reduce the spread of mold. Small amounts of water can often be mopped up or removed with towels. If humidity is an issue, then using a dehumidifier can be helpful. However, if there is a large amount of water in your residence, it can help to employ water and mold damage specialists who can remove water from your home and can assist with mold cleanup.

Regardless of the cause, water damage can make it easy for black mold to quickly grow in your residence. However, knowing how to react in an emergency can help you to prevent the growth and spread of mold in your home.

3 Reasons To Choose a Preferred Vendor

3/26/2019 (Permalink)

Parked SERVPRO vehicle in warehouse. If your business has a restoration need, then your insurance agent may recommend a preferred vendor such as SERVPRO.

3 Reasons To Choose A Preferred Vendor

If your home or business in Tulsa, OK faces restoration needs, whether from fire, water or storm damage, then your insurance agent may recommend a preferred vendor for the job. There are many reasons insurance companies have preferred vendors. They may include the following:

1. Guidelines Help Ensure Quality Work on Every Aspect of the Job

A vendor program is often chosen because preferred vendors follow a set of guidelines. These guidelines are in place to ensure quality work across every aspect of the job and are set at a national level. This can help you rest assured that your home or business will be restored to a high-quality standard, utilizing the best practices, skills and equipment necessary for the job.

2. Following Industry Standards Lets You Know What to Expect

Another reason your insurance agent may recommend a preferred vendor is because they follow industry standards, which allows both of you to know what to expect from the process. This lets you to ask any questions you may have before the work begins and permits your agent to know that the property is being handled correctly.

3. SERVPRO Offers Tracking and Validation Every Step of the Way

A professional restoration company may offer services such as tracking your referral and sharing progress reports on the work being done. They can also offer industry validation for every step of the job. This means that you know that the proper equipment, processes and procedures are being used.

If your business has a restoration need, then your insurance agent may recommend a preferred vendor such as SERVPRO. These vendors follow national guidelines which help ensure quality work in every step of the process. The fact that they follow industry standards means that you can also know what to expect with the repairs. More than that, they may also offer services such as progress reports or referral tracking.

IICRC Certification: What It Is and Why It Matters for Your Restoration

2/20/2019 (Permalink)

The IICRC requires restoration training through a certified firm

IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification is a nonprofit organization that has been setting the bar for restoration industry standards for years. The IICRC is a globally recognized certification and one that proves that your restoration contractor is capable of doing the job.

1. Proven Knowledge

In order to obtain a restoration and mitigation certificate, technicians must prove knowledge of standard practices and procedures. They cannot receive certification without first attending and completing approved coursework through an approved school and instructor.

2. Required Training

The IICRC also requires training in the latest restoration technologies and techniques through a certified firm. The field of mitigation and restoration is a highly specialized field, and you should make sure that everyone involved in your project is a trained and specialized technician working under a certified firm. Ensuring that everyone is qualified means that you can rest assured that your residence is in good hands under the supervision of a team that has met some of the highest standards in the industry.

3. Continuous Renewals

Becoming a certified disaster restoration specialist in the Leonard, OK, area is not a one and done kind of process. Both firms and agents must maintain their certifications through continuing education and practice. Every certificate has an expiration, and just because someone was once certified and capable does not mean that they still are. Standards of care change frequently as advances in technology and techniques evolve, and it is essential that you hire a firm that is capable of performing at the standards of today, not yesterday.

The IICRC takes great pride in their certified technicians and firms, and you should too. These individuals and companies have proven their knowledge and ability, and because of that, they have earned the respect of an industry standard setter. Therefore, the next time you are faced with a disaster and the impending work of a restoration, seek out only those professionals and companies that proudly proclaim their certification.

Partial Losses: Making an Insurance Claim

1/17/2019 (Permalink)

Fire loss in Bixby, OK

If your business sustained a partial fire loss recently, you may be wondering what the insurance claims process will entail. Here are common questions you may have about partial losses at your commercial property.

What Qualifies as a Partial Loss?

Any damage that did not completely destroy your building but still caused destruction is considered a partial loss. Some examples include:

  • Damage that necessitates replacing unharmed items to restore uniformity
  • Smoke damage to carpets, walls and other surfaces
  • Items that did not burn but were still damaged by the fire

It can be hard to get your insurance company to take these kinds of damages seriously. Always insist on receiving the best assistance possible when talking with your agent or claims representative.

What Claims Process Should I Follow?

Here are the steps you need to take to properly file your partial fire loss claim:

1. File your claim early. Making sure to file your claim as quickly as possible after the damage occurs will help you in the long run. You will also have a better idea of what is and isn’t covered early on.

2. Record damages and expenses. Keep all receipts from repairs, snap photos of damage and keep documentation of any other steps in the restoration process. You may need them when you try to prove your financial and property damages.

3. Get professional help. A Bixby, OK, fire restoration service should be able to help you recover from smoke damage and other types of partial losses that may occur. A reliable company will take even small areas of destruction seriously and work out a cleanup plan that works for your business.

A fire loss of any size is a terrible thing to deal with, but a partial loss can present unique challenges that may prove to be frustrating for even the most level-headed business owner. Getting a great restoration team on your side and advocating for yourself with your commercial insurance provider are your best bets to receiving quality cleanup service and getting fairly compensated for your struggles.

4 Ways To Protect Employees During Mold Removal

12/3/2018 (Permalink)

Commercial mold clean up in Leonard,OK

4 Ways To Protect Employees During Mold Removal

Employees in a commercial structure that is undergoing mold removal should still be able to get work done. Learn about four ways to protect building occupants during the removal process. 


1. Turn Off the HVAC System

The cooling and heating system can spread mold spores throughout a structure. It is a good idea to turn this system off as soon as you suspect that mold is developing. The problem may intensify if spores spread to other areas in the structure where conditions are conducive to mold growth. Provide fans or space heaters if necessary. Employees can also work out of a temporary location until containment is complete.

2. Seal Off Affected Areas

Sometimes, remediation professionals will recommend a limited or full containment strategy to prevent cross-contamination during mold removal. Specialists may use a single layer of polyethylene sheeting to seal off 10 to 100 square feet of a structure. If more than 100 square feet are impacted or the problem involves black mold or another toxigenic fungus, cleanup experts can create a negative air chamber out of plastic barriers and double layers of sheeting. A decontamination chamber should also prevent spores from spreading.

3. Relocate Employees to Another Area

Depending on how much of a structure is touched by mold, it may be advisable to relocate employees to a less affected part of the building. Employees often benefit from the opportunity to work out of another location until remediation is underway or complete.

4. Inform Employees About Remediation

Employees are likely to be concerned about the presence of mold in a workplace. Keep building occupants apprised of the remediation schedule and the measures being taken to promote their safety.

If you take these steps, employees should be able to work during mold removal. Remain as productive as possible by working with a commercial mold remediation and restoration company in Leonard, OK.

3 Methods for Ridding Your Building of Smoke

11/23/2018 (Permalink)

A thermal fogger can help with smoke damage in your Glenpool,OK commercial property

Ridding Your Building of Smoke

A fire in your commercial property in Glenpool,OK, can cause significant structural damage. That's not the only thing you need to worry about when it comes to getting your building back to normal, though. Smoke and soot permeate the entire area affected by the fire, so smoke cleaning must be a part of your remediation plan. Fire restoration experts are likely to use one or a combination of the following methods to rid your building of smoke damage.

1. Air Purifier

Getting the smoke odor out of the air is important. A simple air purifier won't do the trick, though. The machines the experts use have two key features. First, a purifier has to have a HEPA filter in order to get rid of the smoke smell. Smoke is made up of very small particulates, so the filter used in the device has to be able to trap them. Second, it must also have an activated carbon filter. While regular filters miss the volatile organic compounds present in smoke, the carbon filter is designed to trap and neutralize them.

2. Ozone Machine

A machine that produces ozone can help in the smoke cleaning process. When pumped into a space, ozone spreads thoroughly and works by oxidizing the odiferous molecules. It then breaks down and converts into oxygen in approximately half an hour.

3. Thermal Fogger

Smoke damage can also be remedied by the use of thermal foggers. A fogger works by simulating the circumstances that caused the smoke problem in the first place. Intense heat is applied to a chemical deodorant, turning it into a fog. The fog then seeps into the same places the smoke exists and attaches to the particles, neutralizing the odor.

When your building catches fire, you need professional smoke cleaning. With their expertise and the proper equipment, these technicians can remove the smell from your building.

How To Prepare Your Building for Spring Thaw

6/22/2018 (Permalink)

As spring temperatures plummet at night, there’s still a risk of a frozen pipe bursting.

As temperatures begin to rise and ice starts to melt, most people are happy to welcome the spring. While warmer weather is a welcome change, the spring thaw in Tulsa, O, can cause flooding in many communities. If you want to avoid calling in a water damage mitigation specialist due to a spring flood, there are some steps you can take to protect your building from water damage during the spring thaw.

1. Remove Snow

If you have a significant amount of standing snow around your building and covering your roof, you should consider removing it before it melts. Removing the snow from around your building’s foundations can prevent the ground from becoming saturated and seeping into your basement. Likewise, a buildup of snow on your roof can cause frozen ridges to form around the edges of your roof which can prevent water from draining off when the snow melts. This can result in roof leaks that cause water damage. Call in a professional to clear your roof of snow to make sure your business isn’t at risk.

2. Check Gutters and Drains

Check the gutters, drains and downspouts around your building. Make sure gutters and drains are clear of debris that may have accumulated over the winter season. Your downspouts should direct draining water flow away from your foundation. This will allow meltwaters to drain away from your building and prevent leaks.

3. Back Up Your Sump Pump

If you lose power during a spring storm, your sump pump won’t be able to deal with the rising water table. Connecting it to an emergency backup generator or replacing it with a battery-powered sump pump could save your building.

4. Insulate Your Pipes

As spring temperatures plummet at night, there’s still a risk of a frozen pipe bursting. Wrapping insulation around any outside pipes or pipes in exterior walls can prevent this from happening. While a water mitigation specialist in Tulsa, OK, can restore your building after a pipe burst, it’s better if you never have to call them at all.
For more information, visit http://www.SERVPROsouthtulsacounty.com/.