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SERVPRO of South Tulsa County, Central Tulsa, and Greater Broken Arrow Employee Photos
Dave Jones
Dave Jones is the Owner/President of SERVPRO of South Tulsa County. Dave graduated from Arizona State University with a Bachelor of Science in Political Science. Dave has 20 years of experience in the insurance and restoration industries. Over the course of his career with SERVPRO, Dave has obtained the IICRC Water Damage Restoration Certification, Applied Structural Drying Certification, Anti-Microbial Remediation Technician Certification, and the Commercial Drying Specialist Certification. He also holds a Lead Based Paint Certification.
Mace Ward
Mace Ward is the Chief Operating Officer at SERVPRO of South Tulsa. He is a proud graduate of Oklahoma State University, having earned a B.B.A. in Business Administration and Management. Mace is in his 7th year with us, and proves his commitment to his customers every single day. Mace's roots run deep in Oklahoma and loves raising his family here. Every year Mace puts together the Lincoln Ward Memorial Golf Tournament - be sure and ask him about it when you run across him!
Kyle Alexander
Kyle Alexander is Vice President of Reconstruction Services for SERVPRO of South Tulsa County. Kyle has over 20 years experience in the construction industry and 17 years in Insurance Restoration. Kyle received his BA in Criminal Justice from Chapman University in 2002. Kyle moved from California to Oklahoma in 2008 and has been a vital part of the SERVPRO team during much of this time. Kyle is experienced in residential and commercial reconstruction and remodel projects and will work diligently to complete your job in a timely manner.
Dennis McKinley
Dennis McKinley is the Vice President of Commercial Large Loss for SERVPRO of South Tulsa County. Dennis brings over 35 years of industry experience to our team. He has extensive experience overseeing commercial projects in the United States and the United Kingdom. In 2009 Dennis sold and produced one of the largest disaster projects in SERVPRO history at the University of Louisville, after a flood totaled 5 campus buildings and damaged at least 4 others. Between 2010-2012 Dennis wrote the Corporate Commercial Large Loss Play Book which provides standards that are still followed by the industry today. In 2013 he built and managed from the ground up a very successful restoration franchise and won Rookie of the year/Texas and National of the Year in 2014. Most recently Dennis has managed the Extreme Response Teams (13 Teams) “Best of the Best” and he has managed the Large Loss Response Team (135 franchises). He coordinated commercial response for storm teams, provided leadership for Commercial Large Loss Division Project Managers, lead the Document Restoration Division, and managed the Commercial Operations Specialists. Dennis is an accomplished industry veteran with extensive loss remediation background, who holds the upmost standards in ethics and accountability.
Gerald Thomas
Gerald Thomas is the Director of Marketing and Business Development. Gerald graduated from Alcorn State University and is a retired Army Officer in which 10 of those years were spent as a Corp of Engineer Officer which entailed the management of various construction and reconstruction projects. Gerald has over 20 years of experience in sales management and marketing experience. In his new role Gerald will be responsible for the development and growth of the sales team, sales and marketing strategy. He is active in the community and is a Board Member for Big Brothers Big Sisters of Oklahoma.
Pam Donaldson
Pam Donaldson General Manager - Manages the Franchise office team with all accounting and administrative activities. She manages all aspects of franchise accounting and reporting. She ensures that all job files are properly audited and contain all required documentation. At times she will develop and implement annual office administration plans and budgets to automate and improve office productivity. Using her skills, she trains and coaches all office personnel to efficiently perform all assigned tasks. Pam manages and improves customer satisfaction, including the resolution of customer concerns. If you need help on carpet and upholstery cleaning in Tulsa, Oklahoma please call - Available 24 Hours a Day, 7 Days a Week for your emergency.
Armando Mendoza
Armando Mendoza is the Large Loss Project Manager for SERVPRO Team Jones. Armando has 20 years’ experience in fire, water, mold, HVAC cleaning, in residential and commercial projects. Previous roles he has held include Large Loss Coordinator of multiple storm events, Operations Manager of 75+ employee restoration company, and General Manager of 10 million+ a year restoration company. Notable projects include:
- Dupont Plant/Orange, TX-Hurricane Ike Document Recovery and Flood Cleanup
- Monahan’s Police Department/Monahans, TX-Fire Bomb Cleanup
- IRS-Echelon/Austin, TX-Plane Crash Personal Effects Recovery
- United Nations/Manhattan, NY-Tropical Sandy Flood Cleanup
- Crossroads Mall/Tulsa, OK-Tornado Cleanup
His accreditations include IICRC Applied Structural Drying, TDSH Mold Contractor, IICRC Carpet Cleaning, Air Duct Cleaning, Fire Recovery, IICRC Odor Removal, IICRC Smoke Removal, and Bloodborne Pathogen. Armando brings passion for customer service and project management and believes the most important job is yours!
Ronnie Davis
Ronnie Davis is an Estimator / Project Manager for SERVPRO of South Tulsa County. If you are in Sand Springs, Glenpool, Sapulpa, Broken Arrow or the Tulsa area and in need of Mold Remediation give Ronnie a call at (918) 437-2095.
Sylvia Green
Sylvia is the master of First Impressions. From the moment you call in or walk in the door, she takes pride in making sure all your needs are met.
Rob Wickersham
Rob Wickersham serves as the Business Development Specialist for SERVPRO of South Tulsa County. Rob has over 25 years of experience in commercial and residential construction and 10 years as a catastrophe insurance adjuster. Rob is a hometown man who understands your needs and concerns. We are the Fire, Water, Mold, and Cleaning Experts - available 24 hours a day 7 days a week for your emergency.
Leadership Team
Our leadership team for SERVPRO of South Tulsa, SERVPRO of Edmond, SERVPRO of Stillwater Guthrie gather quarterly in our headquarters city of Tulsa.
Matt Drumheller
Matt is a valued member of the construction team at SERVPRO of South Tulsa County. He previously worked as a licensed plumber in the State of Oklahoma for 10 years. He also worked as a NFIP certified insurance adjuster for 10 years and is currently still licensed.
Megan Patterson
Megan is the Account’s Payable Manager for SERVPRO of South Tulsa County, SERVPRO of Edmond and SERVPRO of Stillwater/Guthrie. She has been with SERVPRO since September 2020 and has 6+ years of experience in an accounting role. She takes pride in her work and loves to be organized. Oklahoma has always been her home; she’s married to her high school sweetheart and they have two children.
Nikki Mauldin
Nikki handles Accounting and Office Administration for SERVPRO of South Tulsa County. With over a decade of financial experience, Nikki helps to keep our office running smoothly for all of our employees.
Dianne Ludlum
Dianne been with SERVPRO of South Tulsa County for 3 years. On a daily basis, she assists the team with Office Administration, Dispatch, Marketing, Accounts Payable and so much more.
Candace Norman
Candace is our Accounts Relievable Manager and is in her 5th year with SERVPRO of South Tulsa County. With decades of experience in office management, payables, and receivables, Candace is an integral part of TEAM JONES!
Steve Batson
Steve Batson is the National Account Manager for SERVPRO of South Tulsa and Team Jones. Steve is a graduate of Belmont University with a degree in Business Management. He joined us in 2021 and brings nine years’ experience as a National Accounts Manager with SERVPRO Headquarters in Tennessee. Overall, he has over 20 years of account management experience. Steve’s focus will be on developing long term mutually beneficial relationships with national commercial companies and insurance providers. Please let Steve know how he may be of service. 615-584-1167
